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NEW WEBSITE · UNDER CONSTRUCTIONENGINEERING + AISECURE BY DESIGN

Our new website is under construction. Our team isn't.

At SYG Software we turn manual operations into AI-automated systems, with process engineering discipline at the core. Custom software, secure by design, built in Medellín, Colombia.

Message us on WhatsApp info@syg.com.co
TEAM
Architecture, data and full stack
FOCUS
Software + processes + AI
TECHNOLOGY
Stack-agnostic
BASED IN
Medellín, Colombia · LATAM
01 · Services

What we do for your operation

Software as a service and as a product: we design, build and run systems that replace manual work with measurable workflows.

  • Custom software

    Web platforms, apps and multi-tenant SaaS, from architecture to deployment. Plus corporate websites with SEO and managed hosting.

    • WEB
    • MOBILE
    • SAAS MULTI-TENANT
    • APIS

  • AI automation

    AI agents and workflows that eliminate repetitive work: WhatsApp customer service and follow-up, data extraction, reporting and integrations between your systems.

    • AI AGENTS
    • WHATSAPP BUSINESS
    • INTEGRATIONS

  • Process engineering

    We map your operation, find the bottlenecks and redesign it before writing a single line of code. Automating a bad process only makes it fail faster.

    • DISCOVERY
    • REDESIGN
    • METRICS

  • Transactional and operational platforms

    Systems where every order, booking, payment, shipment or report has to reconcile: custom logistics, travel, healthcare, real estate, CRM and ERP, with transactional security as a requirement.

    • LOGISTICS
    • COMMERCE
    • CRM · ERP
    • PAYMENTS
02 · How we work

From manual operation to measurable system

Process engineering first, code second. That way we don't automate the mess: we redesign it.

MANUAL OPERATION
  1. STAGE 01

    Map

    We sit down with your team to capture the real process: who does what, with which data, and where time gets lost.

    rework Order Excel Approval Invoice bottleneck

    → deliverable: process map + diagnosis

  2. STAGE 02

    Automate

    We redesign the workflow and connect AI agents and integrations so repetitive work runs on its own.

    event WhatsApp AI agent CRM ERP no manual intervention

    → deliverable: workflows, agents and integrations

  3. STAGE 03

    Deliver

    Software in production, secure and measurable: every workflow shows what ran and how much time it saved.

    time per process IN PROD go-live beforeafter

    → deliverable: production system + dashboard

SYSTEM IN PRODUCTION
↻ we measure in production and map again

we measure in production and map again

03 · Team

Every layer your project needs

A multidisciplinary team covering every layer of the product: from architecture and data to the interface and production operations. We work on any stack and choose the technology for your project, not the other way around.

  • Software architecture

    Scalable, multi-tenant systems designed to grow without being rewritten.

  • Software engineering

    Robust, tested and documented backends, APIs and integrations.

  • Frontend and product

    Fast, accessible web and mobile interfaces designed around the people who use them.

  • Data engineering

    Data modeling, pipelines and data quality for decisions based on real information.

  • AI and automation

    Agents, language models and automated workflows connected to your operation.

  • DevOps, cloud and security

    Infrastructure, CI/CD, hardening, deployments and production monitoring.

04 · Security

Security built into the architecture, not patched on

We build platforms that move payments, inventory and personal data. That is why security goes into the system design from the first diagram, not at the end of the project.

$ syg audit --release=prod
✓ encryption in transit and at restTLS · encryption
✓ authentication and role-based accessMFA · RBAC
✓ per-client data isolationmulti-tenant
✓ traceable transactionsaudit log
✓ backups and recoverycontinuity
✓ personal dataGDPR principles
INFRASTRUCTURE · network, servers, CI/CD APPLICATION · authentication, roles, validation DATA · encryption, per-client isolation TRANSACTION traceable · idempotent audited unauthorized attempt → blocked
05 · Projects

Products we have built and run

From proptech to logistics, travel, healthcare and entertainment: real platforms with real users and real transactions, in production.

full case studies → on the new site
  • PROPTECH · AI

    Nexio Agent

    AI-powered sales copilot for real estate agencies in Colombia and LATAM. Multi-tenant platform integrated with WhatsApp Business.

    nexioagent.com
  • INTERNATIONAL LOGISTICS

    Encargomio

    International package-forwarding platform: US purchases, warehouse reception and shipment management all the way to Colombia.

    Web platform · Logistics
  • VETERINARY HEALTH

    Petscanrx

    Management platform for veterinary diagnostic companies: delivery of medical and radiology reports.

    Clinical data · Reports
  • TRAVEL · OPERATIONS

    A Todo Pulmón

    Travel agency with its entire logistics and operations automated end to end.

    Operations automation
  • ESPORTS

    LNE · Tournament system

    End-to-end platform for managing esports tournaments.

    Web platform
  • ENTERTAINMENT

    LatinJoy

    Culture-focused social platform: streaming, chat and multimedia content on web and app.

    Web · App · Streaming
06 · Contact

Let's talk about your project

Put together your brief in a minute and a SYG engineer will get back to you. Soon, our AI agent too.

SYG · NEW PROJECT AI AGENT · COMING SOON
$ syg new-project
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